Generally e commerce and e business are used interchangeably. Understanding the role of ecommerce in sales strategy core. Supply chain management in e commerce focusses on procurement of raw material, manufacturing, and distribution of the right product at the right time. Supply chain management is an essential component of e commerce. While some use e commerce and e business interchangeably, they are distinct concepts. E commerce and the role of the enterprise system 9 sources of competitive advantage at leshopas mentioned above, we analyzed a series of interviews and two case studies from 2000 and 2009 about leshop with the focus on finding sources for competitive advantage. E commerce or e commerce is part of e business, where the scope of e business is broader, not just commerce but also includes collaborating business partners, customer service, job vacancies etc. The wto secretariat has published a new information note looking at how the covid19 pandemic has affected e commerce, including the implications for crossborder trade. E commerce activities such as selling online can be directed at consumers or other businesses.
The e commerce development company is the sole representative of the entire business to the customers. This brief discusses how the covid19 crisis is accelerating an expansion of e commerce towards new firms, customers and types of products, likely involving a longterm shift of e commerce transactions from luxury goods and services to everyday necessities. With the increased internet users, e commerce is booming in recent time. So, it can be concluded that in the upstream processes international companies show more willingness to use e commerce, while this is not true for downstream processes. The role of ecommerce and mcommerce in the international. In addition to network technology, e commerce also requires database or database e mail. Ecommerce has become an increasingly important source of competitive advantages for businesstobusiness b2b companies.
Pdf sustainable competitive advantage in ecommerce and. In order to improve their competitiveness and domestic and international e commerce arena special initiatives have been proposed for creation of e commerce business facilitation hubs, establishing a. Empowering youth and small and medium enterprises smes through e commerce. Role of e commerce business enabler through capacitation of.
Shipsey co1108 2010 undergraduate study in computing and related programmes this is an extract from a subject guide for an undergraduate course offered as part of the. Internet plays a dominant role and has become a universal technical. Pdf the role of ecommerce in b2b markets of goods and. The development of ecommerce websites by the professional companies is the most popular option for businesses, which provides the immense scope of online transaction and sales.
People are getting everything at their doorstep by online buying e commerce. In ebusiness, on the other hand, ict is used to enhance ones business. Jian wang, chair professor of international business and e business, director of center for international business studies, director of crossborder. What is the role and importance of e commerce development companies. E commerce refers to all aspects of business transactions which involved both enterprises and individuals, which are based on processing and transmission of digital data. The paper highlights e commerce milestones in selected countries. Ecommerce has revolutionized business, changing the shape of competition with internet the net,the computer communication network creating a. It is a way to boost up business growth and replacing traditional business practices with modern and innovative. Wto report looks at role of ecommerce during the covid19.
As it present opportunities to get close to the customer to. The role of ecommerce on consumer behaviour introduction in view of increasing levels of e commerce activity by retailers, it still remains uncertain how they are going to use this technology to gain competitive advantage or market advantages hart et al, 2000, dawson 2000. Commerce constitutes the exchange of products and services between businesses, groups and individuals and can be seen as one of the essential activities of any business. The most recent upheaval a merger between nationwide drugstore chain cvs and aetna, one of americas largest healthcare providers.
E government is the use of technology to enhance the access to and delivery of government services to benefit citizens, business partners and employees. E commerce over the internet seller role of banks in e commerce payment instructions payment instructions. The development of ecommerce websites by the professional companies is the most popular option for businesses, which provides the. E commerce has revolutionized business, changing the shape of competition with internet the net,the computer communication network creating a. And the term ecommerce obviously is more widespread. It provides support to small and medium enterprises to flourish their business. Smes can play a vital role in the growth of e commerce. Saxena, 2015 in her paper concluded that e commerce plays a pivotal role in indian society.
Ecommerce means buying, selling and exchanging of products, services and information via computer networks. Likely role of banks access to conventional banking products over the internet development of new products to facilitate e commerce. Pdf e commerce has become an increasingly important source of competitive advantages for business to business b2b companies. Ecommerce stands for electronic commerce and pertains to trading in goods and services through the electronic medium. E business includes e commerce but also covers internal processes such as production, inventory management, product development, risk management, finance, knowledge management and human resources. B2b method for their business transactions and making use of b2ctype e commerce in the global level is less popular.
What is e commerce business conducted on line over computer networks b2b b2c. E commerce makes the cash cycle more fast and efficient. India has shown tremendous growth in the e commerce segment. Ecommerce would therefor also lead to an increase in competitiveness and a decrease in production costs among companies. To study the impact of e commerce on changing business environment. E business is more than just e commerce it is the continuous optimization of an organizations value proposition and value chain position using the digitally connected marketplace and the use of the internet as the primary communications medium, including all business processes and e commerce. There are two basic categories of businesses conducted over the internet. Internet and e commerce are closely wrapped towards developed countries.
Business to business b2b model this is said to be the fastest growing sector of e commerce. Moreover, regulations that are not adapted to e commerce can create barriers to firms, such as in the case of emerging omnichannel sales models or new modes of delivery. Such disruptions have resulted in delivery delays or outright cancellation of orders. More recently, however, e commerce has broadened to encompass business conducted over the internet, particularly and acceptance of the internet as viable transport mechanism for business. Another important aim of the business is to gain profit. Distribution channels mobile and electronic sales e. E commerce also faces some challenges like lack of. Today, it plays a key role in the way companies do business, shaping the global economy.
A person can deal with customers throughout the world. Ecommerce in the textile and apparel industries jan hammond. Ecommerce has revolutionized business, changing the shape of competition with internet the net,the computer communication network creating a ecommerce market place for consumers and business. College, khadaki pune ms india ict and e commerce are inseparable terms as the e commerce industry is absolutely dependent on ict for its operations and intensification. E commerce is a modern business methodology that addresses the needs of the organisations, merchants and consumers to cut costs while improving the quality of goods and services and increasing the speed of service delivery. Pdf the role of ecommerce in b2b markets of goods and services. Original means, the facilitation of commercial transactions through electronic, using technology such as electronic data.
Of all these types, retail and investment banking are most affected by online technological innovations and are the ones that stand to profit most from electronic commerce. While some of their sales strategies are dictated by the leverage a consumer may have, the nature and volume of business transactions, product complexity and. The term commerce is viewed as transactions conducted between business partners. E commerce would create opportunities for banks to strengthen their relationships with customers, sell additional services, and prevent encroachment on their business activities by the technology companies and other nonbank financial service providers active in e commerce. E commerce refers to the process of buying or selling products or services. Pdf ecommerce has become an increasingly important source of competitive advantages for businesstobusiness b2b companies. E commerce would create opportunities for banks to strengthen their relationships with customers, sell additional services, and prevent encroachment on their business activities by the technology companies and other nonbank financial service providers active in e. For choosing an e commerce web development company, there are some factors that need to be considered for good business. Jan 11, 2018 e commerce continues to act as an upsetting force throughout the industrial world, prompting rapid advances in technology and the way we conduct business. However, in this book we will only use the term ecommerce, because every business transaction finally is involved in selling or buying of products or services. E commerce concept has strategical importance to business. The integration of electronic commerce and business will bring a renaissance in marketing function.
Comparing ecommerce and e business we come to the subsequent conclusion. Online shopping is becoming increasingly popular because of speed and ease of use for customers. Key factors when applying e commerce to the travel industry 81 7. E commerce model in which individuals use the internet to sell products or services to organizations or individuals seek sellers to bid on products or services they need technology that enables networked peer computers to share data and processing with each other directly. In ecommerce, information and communications technology ict is used in interbusiness or interorganizational transactions transactions between and among firmsorganizations and in businesstoconsumer transactions transactions between firmsorganizations and individuals. Ecommerce makes the cash cycle more fast and efficient. With the preceding arguments, the paper conceptualizes the role of e commerce and it sub activities in creating business success. The paper enlists the different e commerce models i.
The impact and implementation of e commerce in government. The word electronic means allows an enterprise to reach more customer base. If a company would trade through the internet, this would. The business environment the role of information systems in business types of business information systems functional perspectives constituency perspective relationship among systems systems that span the enterprise enterprise applications intranets and extranets e business, e commerce and e government. Globalization and the role of ecommerce in its expansion. Ecommerce for service sector in ecommerce concepts tutorial. E commerce can also support small businesses and, by making economies more competitive, be an economic driver for both domestic growth and international trade. In order to improve their competitiveness and domestic and international e commerce arena special initiatives have been proposed for creation of e commerce business facilitation hubs, establishing a national b2c marketplace, empowering youth and smes, access to finance for smes. Internet in business is used for information exchange, media promotion, electronic mail, mailing lists, dialogue, discussions, consulting with consumers online. Ecommerce can safely be considered one vital but small part in the overall ebusiness architecture. Enabling btob e commerce supply and demand chain management. To cover up the role of e commerce in changing business environment the following are the main objectives. The online environment to be a truly successful medium for.
Business efficiency at all operational levels is critical for the success of e commerce. It notes the increased use of e commerce as consumers adapt to lockdowns and social distancing measures and draws attention to several challenges, such as the need to bridge the digital divide within and across countries. Business level strategies are considered to include. The business environment the role of information systems in business types of business information systems functional perspectives constituency perspective relationship among systems systems that span the enterprise enterprise applications intranets and extranets e business, e commerce and e.
Mohammad talha the principal author, currently is deputy head of accounting department at. B2b, b2c, b2g and c2c, narratively analysing the nitty gritties of each. But they can achieve tremendous benefits to developing countries if it is applicable as an ideal business purpose. Next, the framework of ekeledo and sivakumar 2004 will be discussed, explaining how service companies enter new markets, and that the choice of.
E v acknowledgements this document is based on the research conducted by dr. As noted above, these technologies, and the business practices associated with them, form the underpinnings for many of the critical technologies and practices required for effective implementation of e commerce strategies. The role of information technology in e commerce international. Ebusiness electronic business, or ebusiness, is the application of information and communication technologies ict in support of all the activities of business. Commerce literally means buying and selling of goods and services. Ecommerce international journal of business and social science. Introductione commerce is nothing but the buying and selling activities of the goods and services through online, including the transactions of business to business b2b and business to customers b2c as well as paperless exchange plus extensive cost savings etc. Global journal of management and business research. It also highlights how policy makers can leverage the potential of digital transformation in retail and related areas to support business. Pdf introduction to ecommerce and ebusiness management. Importance of supply chain management in ecommerce industry. Role of e commerce in todays business, presents a comprehensive definition of e commerce while isolating it from e business. E commerce provides very high efficiency in supply chain management.
Several other e commerce related challenges have arisen or been further amplified during this pandemic. Abstract information technology has been playing a vital role in the future development of financial. According to the miriam websters dictionary website, social media can be defined as forms of. Irrespective to a normal website, which is generally used for searching and gaining information, ecommerce website services enable the user to purchase goods and services without going to a physical market. We start with a general explanation of what e commerce is, which role it plays in the new economy and the benefits it offers. While many of these challenges existed before covid19, the current crisis and the new role of e commerce for individuals and firms has heightened the need for policy action. Ecommerce has revolutionized business, changing the shape of. Role of ecommerce in driving technology adoption for. However, the recent growth rate of e commerce in india is far lagging behind than other developed countries. Distinctive aspects of the textile and apparel industries. Are ebusiness is creating any added business value in the delivery of e learning by hei in. The role of electronic commerce in banking is multifaceted impacted by changes in technology, rapid deregulation of many parts of finance, the emergence of new banking institutions, and basic economic restructuring. Consumertoconsumer c2c this type of ecom transaction takes place on a third party platform where two consumers come. It plays an important role in upgrading and developing the indian economic system.
In e commerce, information and communications technology ict is used in. E commerce is a revolution in business practices ohidujjaman, et al 20. B2b is e commerce businesses between one business firm to another such as a manufacturer and a wholesaler or between a wholesaler and a retailer. The impact of artificial intelligence on the ecommerce. Mokashi 1 p a g e role of ict in ecommerce business in developing countries dr a. Role of ecommerce in todays business anjali gupta assistant professor in commerce ccas jains girls college, ganaur sonepat haryana, india abstract ecommerce stands for electronic commerce and pertains to trading in goods and services through the electronic medium.
Ecommerce provides very high efficiency in supply chain management. Different business activities have different objectives. E commerce has revolutionized business, changing the shape of competition with internet the net,the computer communication. Pdf on oct 31, 2016, gerald gwamba published the role of e business in the education sector.
Depending on the parties involved in the transaction, e commerce can be classified into main 4 models. E commerce stands for electronic commerce and pertains to trading in goods and services through the electronic medium. It enables companies not only to decrease transactional costs and offer. B2b, b2c, c2c and similar opportunity help consumer preferences and consumer markets developing electronic infrastructure for challenges of the future. The pandemic has highlighted the importance of digital technologies in general, but also.
The first step in the development of an e commerce site is to identify the e commerce model. Business toconsumer b2c this type of e commerce transaction happens between a business and the final consumers over the internet. To study the role, importance and concept of e commerce. It has the power to create a new mode of public service where all public organizations deliver a modernized integrated and seamless service for their citizens silcock, 2001. Classification of e commerce business business to business b2b. Nov 21, 2018 think of e business as an umbrella term that encompasses e commerce, e sales, e banking, e learning and online communication. E commerce for goods and services trade has been adversely impacted by the same factors that have caused disruption in supply and demand overall.
352 1197 69 36 44 790 478 1245 905 169 956 1330 934 513 229 867 1128 474 274 583 375 149 692 938 661